Refund policy
Returns and Refund Policy
Because our shirts are prepared specifically for each order, all sales are final. We do not accept returns, exchanges, or refunds due to incorrect sizing, color selection, change of mind, or personal preference.
Please carefully review the product description, color selection, and sizing information before placing your order.
Order Changes and Cancellations
If you need to request a change or cancellation, please contact us within 2 hours of placing your order. We will make every effort to accommodate your request, but changes and cancellations cannot be guaranteed once production has begun.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 calendar days of delivery.
Please include:
- Your order number
- A description of the problem
- Clear photographs showing the item and the issue
Once the claim has been reviewed and approved, we will provide a replacement at no additional cost. If a replacement is unavailable, a refund will be issued to the original payment method.
Please do not return an item without contacting us and receiving approval first. Unauthorized returns will not be accepted.
Items that have been worn, washed, altered, stained, damaged after delivery, or not cared for according to the provided instructions are not eligible for replacement or refund.
Sizing and Color Differences
Customers are responsible for selecting the correct size. Please consult the sizing information provided before ordering.
Colors may appear slightly different depending on screen settings and lighting. Minor color variations are not considered defects.
Shipping Delays
If we are unable to ship your order within our stated processing timeframe, we will contact you with the option to approve the delay or cancel the affected unshipped item for a refund.
This policy does not limit any rights that cannot legally be excluded.